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Home / Help / Complaints

Complaints

Complaints

Our complaints procedure

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We ensure that we provide a service of the highest standard and care to all our customers. However, if you are not satisfied, we would like you to inform us so that we can learn from our mistakes and improve our service. We value customer feedback. All complaints need to be in writing for the attention of our Superintendent Pharmacist Hussain Member to the address below:

Remepharm LTD
Unit A, Unity House, Fletcher Street
Bolton
BL3 6NE

01204 450113

We aim to acknowledge receipt within 3 working days of receiving the complaint and endeavour respond within 10 working days.

Please note for all urgent pharmacy-related incidents please email us at [email protected]

Contact Us

01204 806059

Monday - Friday: 9AM - 5PM

Email: [email protected]

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© 2026 MyChemistPlus - Remepharm Ltd
Unity House, Fletcher Street, Bolton BL3 6NE Company number: 15904237

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  • Dental Treatments
    • Dental Antibiotics
    • Amoxicillin
    • Metronidazole
  • All Treatments
    • Dental & Oral Health
      • Dental Accessories
      • Mouth Ulcers
      • Mouthwash
      • Oral Thrush
      • Teething
      • Toothpaste & Prescription Toothpaste
      • Dental Infection & Antibiotics
    • Infection Treatments
      • Cold Sore
      • Sinusitis
      • Cellulitis
      • Infected Insect Bites
      • Tonsillitis & Sore Throat
      • Urinary Tract Infection (UTI)
      • Bacterial Vaginosis
      • Impetigo
    • Gastric & Digestive Health
      • Acid Reflux & Heartburn
      • Constipation
      • Diarrhoea
      • IBS
      • Piles (Haemorrhoids)
      • Stomach Upset & Indigestion
      • Threadworms
    • General Health
      • Allergy & Hay Fever
      • Children’s Health
      • Cold & Flu
      • Ear care
      • Eye care
      • Migraine
      • Pain Relief
      • Sleep & Insomnia
      • Travel Health
      • Vitamins & Supplements
      • Dandruff
    • Women’s Health
      • Urinary Tract Infection (UTI)
      • Bacterial Vaginosis
      • Thrush
      • Combined Pill
      • Mini Pill (POP)
      • Hair Removal
      • Intimate Care
      • Period Delay
      • Period Pain
    • Men’s Health
      • Erectile Dysfunction
      • Premature Ejaculation
      • Hair Loss
    • Weight Loss
    • Skin Care
      • Acne
      • Athlete’s Foot & Fungal Infections
      • Eczema & Dermatitis
      • Excessive Sweating
      • Fungal Nail Infection
      • Scars & Stretch Marks
      • Warts & Verrucas
    • Respiratory
      • Allergy & Hay Fever
      • Asthma
      • Smoking Cessation
    • Sexual Health
      • Genital Herpes
      • Genital Warts
      • Chlamydia
  • About
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    • FAQs
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