This online service is for adults aged 18 or over completing the consultation for themselves. Please speak to a pharmacist or GP for advice.

Redness or swelling in the first 2 days after a bite or sting is usually a reaction rather than an infection, so antibiotics will not help yet. A pharmacist can recommend an antihistamine or a cream. If it is still there or getting worse after 2 days, you can complete this consultation again. If it is spreading quickly or you feel unwell, contact NHS 111 today.

Skin infection in the genital or groin area needs to be checked in person. Please contact your GP or NHS 111 today.

Infection around the eye or on the nose needs to be checked in person today. Please contact your GP or NHS 111 today. If your eye is painful to move, your vision changes or your eye is swelling shut, go to A&E now.

Because the infection is on your face, please upload a clear photo. Our pharmacist prescriber will review it before approving treatment.

Redness or swelling on both legs is rarely caused by infection, and antibiotics are unlikely to help. Please speak to your GP or practice nurse, who can check the cause.

Itching or mild swelling on its own is usually a reaction, for example to a bite, rather than an infection, so antibiotics will not help. A pharmacist can recommend an antihistamine or a cream to ease it.

A lump this size may need to be drained, which has to be done in person. Please contact your GP or NHS 111.

A very large area of infection needs to be assessed in person today. Please contact your GP or NHS 111 now.

As you have had this many times this year, your GP needs to look into why it keeps coming back. Please contact your GP, as we cannot treat it online.

We cannot treat this online if your immune system is weakened, as you may need a closer assessment. Please contact your GP or NHS 111 today.

We cannot treat this online if you take a medicine that weakens your immune system, as you may need a closer assessment. Please contact your GP or NHS 111 today.

My answers are true and complete, and this consultation is for me. I agree to identity checks and to MyChemistPlus.co.uk checking my NHS Summary Care Record where available, and I accept the Terms and Conditions and Privacy Policy.

A prescriber will decide whether treatment is right for me and may contact me by SMS, email or phone if more information is needed. If treatment is supplied, I will read the Patient Information Leaflet before I start and follow the instructions on the label. I will seek urgent medical attention if my symptoms are not improving or I feel more unwell.